Electricity Ombudsman Legal Complaint Generator

BEFORE THE REGIONAL OMBUDSMAN (WAFAQI MOHTASIB) / NEPRA DISPUTE REDRESSAL CELL

SUBJECT: FORMAL COMPLAINT AGAINST LESCO REGARDING OVER-BILLING AND ILLEGAL SLAB JUMP

Respected Sir/Madam,

I, Muhammad Usman, holder of CNIC No. 35202-XXXXXXX-X, residing at Lahore, Punjab, submit this formal complaint against LESCO for unjustified over-billing and arbitrary extension of the meter reading billing cycle.

DETAILS OF CONSUMER ACCOUNT:
1. Consumer Reference Number: 14123456789012
2. Electricity DISCO Provider: LESCO
3. Disputed Billing Month: Current Billing Month
4. Disputed Over-Billed Excess Amount: Rs. 8,500

GROUNDS FOR COMPLAINT:
1. Extended Billing Cycle: As per official NEPRA regulations, a standard billing month must strictly span 29 to 30 days. However, LESCO meter reading staff conducted reading after 35 days.
2. Unlawful Tariff Slab Penalty: The 35-day delayed reading forced my household electricity consumption past the prescribed slab threshold into a higher per-unit tariff bracket.
3. Financial Injury: This artificial reading gap resulted in an unjust excess financial penalty of Rs. 8,500 on my monthly bill.

PRAYER / REMEDY SOUGHT:
It is respectfully prayed that:
a) LESCO be directed to revise the bill for Current Billing Month based on standard 30-day consumption.
b) The excess amount of Rs. 8,500 be credited back or adjusted in upcoming billing cycles.
c) Disconnection notices be stayed pending resolution of this formal dispute.

Respectfully Submitted,

___________________________
Muhammad Usman
CNIC: 35202-XXXXXXX-X
Phone: 0300-1234567
Date: 20/08/2026